1. Use of information
SAST collects your personal information as a user of PASSNFLY in order to provide you with the best service possible, including but not limited to (i) register and administer your PASSNFLY account; (ii) provide you with the service (i.e. flight check-in management) and service support, and customize the service to your requirements; (iii) send service, service alerts (including flight alerts) or promotional materials via email, mobile and web notifications and (iv) provide and bill you for premium services and subscriptions that have been required and ordered by you.
To create a PASSN FLY account and provide you with the service, we shall collect several personal data including your first name, last name, birth date, nationality, gender, address, email address, mobile number, national ID, passport, password, drivers license and/or social security information, including issuing and expiry date, mobile device and model information, flight information and itineraries, information required in the check-in process and other information that might be required in order to provide you with and perform the service of PASSN FLY . We might ask for security questions for fraud prevention to verify your identity in case you forget or lose your password as well as for other verification purposes.
In the event that you are interested in the premium services of PASSN FLY , financial information will be collected, such as credit card number, expiration date and digit security code.
All transactions shall be cleared via a leading provider of payment services, and transmission of your credit card information and transactions are secured with SSL standards.
2. Share of your personally identifiable information
Privacy is a serious concern for us. Your personally identifiable information will only be shared with third parties for the following reasons: (i) to provide you with the customer service and support, including specifically the management of the user’s flight check-in. SAST will provide to the relevant airline the required information to manage the user’s flight check-in, in order to provide you with the service; (ii) to improve services of PASSN FLY and third parties as i.e. airlines, airports and other service providers related to the user as a travel consumer and air passenger; (iii) to process your order via credit card processing company; (iv) to facilitate a transaction you have requested; (v) comply with legal authorities' investigation of suspected illegal activities and (vi) as part of a merger, acquisition, asset sale or other divestiture, or in the event of a bankruptcy.
3. Use of your personal information for internal purposes
SAST is in regular communication with users answering requests related to the services and solving customer support issues. PASSN FLY sends out system emails on a regular basis such as to confirm your email address, notify upcoming relevant information, such as (but not limited to) check-in status, flight status, flight alerts, as well as to send notices and other informational disclosures required by law (for example, amendments to this privacy statement). Sending these emails is not optional and includes general informational helpful to you.
At your discretion you can receive the PASSN FLY newsletter to stay up to date on changes in services and new features and tips, as well as questionnaires. You may change these options at any time.
We might share aggregated statistical data with potential business partners or to stimulate our marketing efforts. Such information will not contain personally identifiable information.
4. Amendment Notification
5. Information Security Measures
SAST is committed to treat your information with security high standards. SAST will take reasonable precautions to ensure that personal information is protected against unauthorized access, disclosure, alteration and destruction.
When providing sensitive information (such as a credit card number) SAST will encrypt the transmission of such information using secure socket layer technology (SSL). SAST follows generally accepted standards to protect personal information submitted to us, both during transmission and upon receipt. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, we cannot guarantee its absolute security. If you have any questions related to security, please contact us at security (at) passnfly.com.
Please, do not share your PASSN FLY identification or password information with anyone. If you share your identification or password information you will be liable for any activity related with your information. If there is any doubt that your identification or password information is compromised, please login to PASSN FLY and change your password. You should never email any sensitive information such as your password, credit card, or bank account information. SAST will never request you to send your password to us via email. We also recommend you keep your operating system and browser version up-to-date with the latest security patches and actualizations which will help to ensure the protection of your information.
SAST assumes no liability whatsoever for any loss or degradation of such information stored on its systems or any direct or indirect damages arising out of such loss or degradation. Through use of the PASSN FLY software application, Licensee may effect storage of licensee own personal data in SAST servers. If Licensee object to Licensee information being transferred, stored or used in this way please do not use PASSN FLY software application, and its services.
Nothing contained in this section 5 shall be construed to derogate from SAST rights to use your data to collect PASSN FLY software application users behavior and for statistics purposes, to improve our service, and forward this information to third parties (i.e. airlines) with your prior consent, in order to help those third parties to improve their product and ancillary services.
PASSN FLY will collect your location through the mobile device or directly from you, and will be used to provide you with information or services that you may need or request. We do not transfer your identity or personally identifiable information to third parties without your prior consent, except for providing you the services.
7. "Cookies” use
8. Answers to questions or suggestions
PASSN FLY will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with logging or accessing on to PASSN FLY .
9. Questionnaires / User Feedback
SAST may offer optional questionnaires to users to collect important information on user interests and needs. If personally identifiable information be collected as part of the questionnaire, SAST will make clear in the questionnaire how this information is used prior to user participation.
10. Access to Information
Only SAST authorized company personnel may update your profile to accurately reflect any new profile information included in communications received from you.
11. Links to external Websites
This App might include links to external Websites whose privacy practices may differ from SAST’s. If you submit personal information to any of those sites, your information shall be governed under their privacy statements and not SAST’s. We encourage you to carefully read the privacy statement of any Website you visit.
12. Access, update and delete of your Information
User may at its own discretion access the personal information provided in our software application and make changes to such information by logging into your account.
Last Update: November 16th 2012